Thank you for choosing Adventure Car Hire. Please read these terms and conditions of use carefully before using or obtaining any information, content, products or services through this site. By accessing or using the Adventure Car Hire website ("Our Website"), you agree to be bound by these terms and conditions ("Terms"). If you do not accept all of these Terms, then please do not use Our Website. We reserve the right at any time, at our sole discretion, to modify these Terms without prior notice, and your continued use of Our Website signifies your acceptance of the updated Terms.
Adventure Car Hire provides you with car rental booking services ("Services") acting as agents for car rental providers ("Providers"). Adventure Car Hire represents the Providers as agents only and accordingly accepts no liability of any kind as a result of any act or omission on the part of the Providers to fulfil their obligations. Your hire of any vehicle is subject to the terms and conditions of vehicle hire imposed by the car hire Provider. We provide our summary of these Provider terms for your convenience; you are required to agree to the Providers terms on pickup of your vehicle.
Nothing in these terms and conditions (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law. Subject to this, our liability to you in relation to the use of our website or under or in connection with these terms and conditions, whether in contract, tort (including negligence) or otherwise, will be limited as follows:
(a) to the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;
(b) we will not be liable for any consequential, indirect or special loss or damage;
(c) we will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information;
(d) we will not be liable for any loss or damage arising out of any event or events beyond our reasonable control;Indemnity
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
Rentals will be required to present a Visa, MasterCard, American Express or Diners Club credit card in the main driver name, on collection of vehicle. The credit card needs be embossed.
The car rental providers are unable to guarantee a particular make or model. Renters make a reservation for a vehicle group and not a specific vehicle type. The car advertised may be substituted for an alternative similar model or upgraded.
Standard insurance cover is compulsory for every vehicle rented out by the car hire company. Insurance cover limits the renter's liability in the event of collision or theft of the vehicle. Additional insurance cover may be purchased which further limits the renter's liability. Personal Belongings are not covered by the insurance provided.
Irrespective of cover purchased the renter will be liable for the full value of the damage and/or loss where such damage or loss is sustained in circumstances including but not limited to the following:
• As a result of driver negligence, malicious or criminal actions of renter or passengers
• Where the vehicle is driven by an unauthorized driver i.e. a driver not specified as a driver or additional driver on the Rental Agreement
• Driving under the influence of alcohol or illegal substances
• Failure to obtain authorization from the car hire company to extend the pre-booked rental
• Where a vehicle is driven on a road or surface not suitable for the vehicle type rented
• Collisions where no other vehicle, person, animal or object is involved
• Where there has been a material breach of the Terms and Conditions of the Rental Agreement
If you have chosen a package with an excess then you will be required to have the full excess value available on your credit card for a deposit. If you return the vehicle without any damages then this amount will be refunded to you. If repairs are required or parts need to be replaced then you will be charged the correct amount and any remaining funds will be refunded to you.
No matter what package you have chosen you will be required to pay a rental deposit. This varies depending on which supplier is used. This deposit will be refunded if the vehicle is returned on or before the agreed date and time with a full fuel tank. If the vehicle requires re-fuelling then you will be charged for this and the remaining funds will be refunded. If you return your vehicle late without contacting Adventure Car Hire then you will be charged for the additional days at the supplier’s extension rates.
If the vehicle is involved an incident, is damaged, stolen or lost, the renter must take every reasonable precaution to safeguard the interests of the car hire company, including but not limited to:
• Notifying the car hire company within 3 hours of becoming aware of the occurrence, and completing the relevant supplier's form within 24 hours
• Obtaining the names and addresses of everyone involved and possible witnesses
• Not admitting responsibility or liability, not releasing other parties from liability, and not settling or claiming
• Reporting all incidents, regardless of value, to the police within 24 hours and supply the car hire company with an accident case number
• Making proper provision for the safety and security of the vehicle
• Co-operating with car hire company and its insurers in any investigation
Extension of rentals beyond the original date must be authorised by the car hire company. If an extension is required, please contact Adventure Car Hire during office hours (weekdays) by telephone or email in order to qualify for these discounted rates. If the extension is made directly with the car hire company, then the higher extension rates of the relevant car hire company will be charged. Failure to comply with this procedure will result in renter driving the vehicle without Collision Damage Waiver and/or Theft Protection and without lawful permission. Failure to inform the car hire company may result in the car hire company reporting the vehicle as stolen.
The minimum rental period is 24 hours. Rentals are charged in periods of 24 hours from the date and time of checkout. A 24 hour (one day) minimum charge applies.
For 4x4 and camper hire, the rental period if calculated from the date of collection till the date of return (not a 24 hour period as mentioned above).
This cover is available to provide the renter with additional cover, which includes much-reduced excess, in the event of collision or theft of the vehicle.
The renter will be liable for the full value of the damage and/or loss where such damage or loss is sustained in circumstances including but not limited to the following:
•As a result of driver negligence.
•Where the vehicle is driven by an unauthorised driver i.e. a driver not specified as a driver or additional driver on the Rental Agreement.
•Driving under the influence of alcohol or illegal substances.
•Failure to obtain authorization to extend the pre-booked rental.
•Where accidents are not reported within 24 hours to the nearest police station or to the rental company within 6 hours.
•Where the vehicle has been taken beyond the borders of South Africa without the written permission by the rental company.
•Not being able to produce the keys in case of theft unless exceptional circumstances apply.
•Not reporting the exact details of the last known location of the vehicle prior to the theft.
•Collisions where no other vehicle, person, animal or object is involved.
•Where there has been a material breach of the Terms and Conditions of the Rental Agreement.
Acceptance of Insurance does not cover the renter for damage to or loss of tyres, rims and hubcaps or for towing charges.
Personal Belongings are not covered by the insurance provided.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Whilst we endeavour to ensure that all content, images and videos displayed on this website are inoffensive, we are not responsible for content, images and videos displayed on this website which are served from any other 3rd party websites and web services.
The client would be required to supply the following:
•Credit card or South African Cheque card with embossed digits
•Name, address, telephone number and email address
•Local contact details
•Drivers licence and passport
Car rental companies may offer additional services or charge additional fees for:
•Additional equipment: child seat, or GPS
•Delivery & Collection - A delivery and/or collection fee may be levied
•Over Border Rentals - Written permission from the car hire company is required before taking a vehicle beyond the borders of South Africa. An "over border" fee will be charged by the car hire company for excursions one of the allowed neighbouring countries. A drop-off charge is levied for rentals terminating outside South Africa (if available)
•One Way Rentals - a one-way fee may be levied for rentals terminating at a location that is a distance of 150kms or more away from the original renting branch
•Fuel - Each vehicle leaves with a full tank and the renter pays for refuelling on return
•Valet charge may be levied on dirty vehicles
•Claim administration fee for traffic fine or insurance claims
•Lost Keys - will result in an applicable charge being levied
You agree to defend and indemnify Adventure Car Hire and their agents, and each of their respective officers, directors, employees and agents, harmless from and against any claim, cause of action, liability, expense, loss or demand, including without limitation reasonable legal and accounting fees, arising out of, or in any way connected with your breach of this agreements, your use of Our Website, your violation of any law or the rights of any third party.